Useful Zoom service information

Information Technology Services’ (ITS) Zoom support team would like to offer the following service information:

  • 3rd party video conferencing software (Skype for Business, GoToMeeting, WebEx, etc.) can be called from Zoom Rooms. Instructions can be found in the WSU customer support knowledge base.
  • Scheduled meetings and recordings belonging to exiting employees can be easily transferred to different users by contacting Zoom support at zoom.support@wsu.edu.
  • Meeting recordings are currently stored for 9 months after the recording date. If a longer storage period is required, be sure to download the recording to your preferred file storage location

For further information and resources pertaining to Zoom, visit wsu.zoom.us, or browse the many articles related to video conferencing in the knowledge base listed above.

Questions? Contact ITS at crimsonservicedesk@wsu.edu.

The Notices and Announcements section is provided as a service to the WSU community for sharing events such as lectures, trainings, and other highly transactional types of information related to the university experience. Information provided and opinions expressed may not reflect the understanding or opinion of WSU. Accuracy of the information presented is the responsibility of those who submitted it. The self-uploaded posts are reviewed for compliance with state statutes and ethics guidelines but are not edited for spelling, grammar, or clarity.

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