ITS Maintenance: VoIP Upgrades 7/26-7/31

From Monday, July 26, to Saturday, July 31, ITS will be performing scheduled maintenance on the VoIP phone system on multiple evenings.

The detailed schedule for the maintenance is as follows:

  • July 26 – CER Publisher in ITB and Subscriber in Sloan. Estimated total time 2.5 hours.
  • July 27 – Unity (Voicemail) Publisher in ITB and Subscriber in Sloan. Estimated total time 3 hours.
  • July 28 – Expressways Core & Edge in ITB. Estimated total time 2 hours.
  • July 29 – Prime Collaboration in ITB. Estimated total time 2 hours.
  • July 30-31 CUCM. Estimated total time 14 hours

There is no customer impact expected by this maintenance, however, if users encounter issues using their phone systems, they should unplug the cable from the back of their phone, wait for ten seconds, and plug it back in.

For technical assistance, please contact Crimson Service Desk via email, crimsonservicedesk@wsu.edu , by phone at (509) 335-4357, or online.

The Notices and Announcements section is provided as a service to the WSU community for sharing events such as lectures, trainings, and other highly transactional types of information related to the university experience. Information provided and opinions expressed may not reflect the understanding or opinion of WSU. Accuracy of the information presented is the responsibility of those who submitted it. The self-uploaded posts are reviewed for compliance with state statutes and ethics guidelines but are not edited for spelling, grammar, or clarity.

Next Story

WSU students have options for voting in November election

The Thomas S. Foley Institute of Public Policy and Public Service has published a guide explaining how students registered to vote elsewhere in Washington can cast their ballots in Pullman for the Nov. 3 general election.
By Will Ferguson, WSU News & Media Relations

Recent News

DTC students gain experience through student design agency

Projects have ranged from rebranding the Pullman Civic Theatre to creating visual materials for community youth gardens, giving students opportunities to work with real clients while supporting local nonprofits.
By Levi McGarry, College of Arts and Sciences

Researchers receive ESWEEK best paper award 

The WSU team developed a new hardware architecture that could help AI models such as ChatGPT and Claude run faster while using significantly less energy.
By Matthew Haugen, Voiland College of Engineering and Architecture

Cougar Marching Band boasts largest-ever student membership

The Cougar Marching Band has grown to a record 260 members, its largest roster since its founding in 1899, and will perform a James Bond-themed halftime show at Saturday’s Homecoming game against Boise State.
By Levi McGarry, College of Arts and Sciences

WSU alums changed manufacturing one layer at a time

3D printing pioneers Scott and Lisa Crump are this year’s recipients of the Regents’ Distinguished Alumni Award, the highest alumni honor bestowed by WSU.
By Adriana Janovich, Washington State Magazine