Transition to new Microsoft Teams rescheduled to May

Following their recent update to the rollout schedule of the updated format of Teams, Microsoft plans to move all remaining users to the new Teams app, removing the option to revert to Teams classic, in mid-May.

Information Technology Services (ITS) recommends all WSU faculty, staff, and students upgrade to the new application now since users can expect many of the familiar features of Teams classic with no significant workflow impact in the upgraded Teams app.

Those still using Teams’ classic version can activate via the “Try the new Teams” button in the upper-left corner of the classic app. Please contact your local IT support team for transition assistance on a WSU-owned device if needed.

You can revert to Teams classic until Microsoft’s May changes.

If you experience issues transitioning to the new Teams app now or closer to May, please confirm that your device meets the minimum system requirements for new Teams and connect with your local IT support team to complete additional troubleshooting.

Teams classic users who do not meet the new Teams prerequisites or are unable to be automatically moved to new Teams by mid-May will maintain classic access until July 1 to allow needed transition support. After July 1, Teams classic will no longer be functional.

Visit its.wsu.edu to learn more about this upcoming Microsoft Teams change.

Please contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357 with any questions.

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