Between Oct. 27 and Oct. 31, Pullman Information Technology Services is upgrading the PaloAlto firewalls at WSU-Pullman, WSU-Spokane, and WSU-Everett.
Pullman ITS is upgrading the Palo Alto firewalls on the following schedule:
Sunday – 10/27/19, Noon-2 p.m.
o Everett Border
o ITS Staff
Monday – 10/28/19, 8-10 p.m.
o Sloan MCF
o FSHN MCF
o Neill MCF
Tuesday – 10/29/19, 4:30-6 a.m.
o Pullman Border
o Everett DataCenter
Tuesday – 10/29/19, 9-10 p.m.
o ITB MCF
Tuesday – 10/29/19, 10 p.m.-midnight
o Spokane DataCenter
Wednesday – 10/30/19, 4:30-6 a.m.
o Pullman DataCenter
o Holland MCF
Thursday – 10/31/19, 10 p.m.-midnight
o Spokane Border
Although no service interruptions are expected, the upgrade involves two failovers between the active and passive firewalls during the process which will cause a one to two second delay in traffic each time, possibly affecting very sensitive jobs.
No follow up steps are required by customers.
Contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or by phone at 509-335-4357 with any questions.
