Washington State University’s associate director of housing operations and conference services, Nichole Goodwin, received the Operations and Facilities Award from the Northwest Association of College and University Housing Officers (NWACUHO).
The award is given annually to a member in recognition of their outstanding service in housing operations and work outside the traditional residence life arena that supports the residential experience.
Goodwin was nominated by Meg Autrey, director of WSU’s Residence Life and Housing, for her dedication, innovation, and collaborative spirit which has had a lasting impact on students, the campus, and WSU’s housing operations.
- Goodwin contributed to a record number of students returning to the residence halls in fall 2025.
- Led Residence Life and Housing’s summer conference operations, which generated over $1 million in revenue for the university.
- Led the contract and implementation process for a new enterprise-level housing management system, improving operations and student experience.
- Streamlined the housing accommodations process in collaboration with the WSU Student Accommodations and Disability Resources.
NWACUHO includes colleges and universities in the Northwestern United States and Western Canada. Autrey won the Operations and Facilities Award in 2017.
