Beginning tomorrow, Thursday, Dec. 19, logging into myWSU will require users to use Multi-Factor Authentication (MFA). Visit account.wsu.edu and set up MFA preferences in the Extra Verification panel. Users working remotely should set up at least two MFA options, not pointed to the same device.
Users who have already configured their MFA should revisit and test their settings before Thursday’s implementation. To test existing MFA settings, visit mfa.it.wsu.edu.
For assistance, users can contact the Crimson Service Desk at crimsonservicedesk@wsu.edu.
Crimson Service Desk Winter hours:
- Dec. 19: 8:00 AM to 5:00 PM
- Dec. 20: 8:00 AM to 5:00 PM
- Dec. 21: 11:00 AM to 6:00 PM
- Dec. 22 to Jan 1: CLOSED (Email queue will be checked periodically each business day)
- Jan. 2 to 3: 8:00 AM to 5:00 PM
- Jan. 4 to 5: CLOSED
- Jan. 6 to 10: 8:00 AM to 5:00 PM
MFA Support Contacts for all WSU Campuses:
Pullman
- Website: crimsonservicedesk.wsu.edu
- Email: crimsonservicedesk@wsu.edu
- Phone: 509-335-4357
Vancouver
- Email: van.evita@wsu.edu
- Phone: 360-546-9770
Spokane
- Email: spok.it.help@wsu.edu
- Phone: 509-358-7748
Tri-Cities
- Email: tricities.tchelp@wsu.edu
- Phone: 509-372-7334
Everett
- Email: Everett.it@wsu.edu
- Phone: 425-405-1555
Questions? Contact crimsonservicedesk@wsu.edu
