ITS Maintenance: VoIP Upgrades 7/26-7/31

From Monday, July 26, to Saturday, July 31, ITS will be performing scheduled maintenance on the VoIP phone system on multiple evenings.

The detailed schedule for the maintenance is as follows:

  • July 26 – CER Publisher in ITB and Subscriber in Sloan.  Estimated total time 2.5 hours.
  • July 27 – Unity (Voicemail) Publisher in ITB and Subscriber in Sloan.  Estimated total time 3 hours.
  • July 28 – Expressways Core & Edge in ITB.  Estimated total time 2 hours.
  • July 29 – Prime Collaboration in ITB. Estimated total time 2 hours.
  • July 30-31 CUCM.  Estimated total time 14 hours

There is no customer impact expected by this maintenance, however, if users encounter issues using their phone systems, they should unplug the cable from the back of their phone, wait for ten seconds, and plug it back in.

For technical assistance, please contact Crimson Service Desk via email, crimsonservicedesk@wsu.edu , by phone at (509) 335-4357, or online.

The Notices and Announcements section is provided as a service to the WSU community for sharing events such as lectures, trainings, and other highly transactional types of information related to the university experience. Information provided and opinions expressed may not reflect the understanding or opinion of WSU. Accuracy of the information presented is the responsibility of those who submitted it. The self-uploaded posts are reviewed for compliance with state statutes and ethics guidelines but are not edited for spelling, grammar, or clarity.

Next Story

Recent News

Ella Spillane connects business and wilderness

As the weather warms up, check out how WSU alumna Ella Spillane is turning her love of the outdoors into a global business with Trailbound Yoga.
By Scott Jackson, Carson College of Business

Why endometriosis causes such chronic debilitating pain

A new WSU study shows that repeated inflammation from endometriosis can rewire the brain and nervous system, helping explain why debilitating pain often persists even after lesions are gone.
By Will Ferguson, WSU News & Media Relations

Paul Hirzel receives lifetime achievement award

WSU emeritus professor and alumnus Paul Hirzel has received the Inland Northwest Architectural Foundation’s lifetime achievement award, recognizing decades of influential design work.
By Tina Hilding, Voiland College of Engineering and Architecture