Starting in January 2024, Microsoft will require all users to move to the new Microsoft Teams app as the default Teams platform. To provide WSU users with the opportunity to adopt the new Teams experience before it becomes the default choice, Information Technology Services (ITS) will enable a “Try the new Teams” option that will appear in the upper-left corner of your Teams classic app on Thursday, Nov. 9.
All WSU users are encouraged to activate by clicking the “Try the new Teams” button. Users who opt-in to the new experience beginning Nov. 9 will then be able to access the upgraded Teams app.
After Nov. 9, new installations of the Teams app may default to the new experience. New employees and students who download Teams for the first time, along with current users who uninstall and reinstall the app on their devices, may be automatically moved to this upgraded version.
Although users will have the ability to disable the new Teams and revert to Teams classic until January, ITS highly recommends all faculty, staff, and students upgrade to the new client on Nov. 9 or as soon as possible to ensure a smooth user transition ahead of Microsoft’s mandated Teams change.
Visit its.wsu.edu and Microsoft’s support page to learn more about expected performance benefits and what features will change in Teams.
For any questions or concerns, please contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357.
