ITS Notice: Phones may have become unregistered this morning

Early this morning, Information Technology Services (ITS) performed emergency maintenance on critical systems, and this operation may have caused phones to lose their registration to the servers.

If a user’s phone has lost registration, the user should cycle the power on the phone by:

  1. Unplugging the phone
  2. Waiting ten seconds
  3. Plugging it back in again

For Jabber clients:

  1. Exit the program by selecting the gear icon in the upper-right corner
  2. Select “Exit”
  3. Relaunch the program
  4. Log in as normal

If a user’s phone remains unregistered, please contact Crimson Service Desk online, by phone at (509) 335-4357, or via email.

The Notices and Announcements section is provided as a service to the WSU community for sharing events such as lectures, trainings, and other highly transactional types of information related to the university experience. Information provided and opinions expressed may not reflect the understanding or opinion of WSU. Accuracy of the information presented is the responsibility of those who submitted it. The self-uploaded posts are reviewed for compliance with state statutes and ethics guidelines but are not edited for spelling, grammar, or clarity.

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