Information Technology Services (ITS) updated the Crimson Service Desk customer portal and the WSU Knowledge Base to feature a new visual interface that better aligns with university and federal digital accessibility standards.
As primary resources for submitting requests for technical assistance and accessing self-service technical support articles, the Crimson Service Desk customer portal and the WSU Knowledge Base platforms maintained their existing function and content following this interface update.
If you experience any issues accessing the Crimson Service Desk customer portal or the WSU Knowledge Base or require technical support, please email the Crimson Service Desk at crimsonservicedesk@wsu.edu or call 509-335-4357.