On Dec. 21, Information Technology Services (ITS) is replacing Pullman border equipment as part of the Wide Area Network (WAN) project. During this maintenance, users across the entire WSU system will experience several complete internet outages lasting up to 30 minutes at a time, beginning at 8 p.m. on Wednesday, Dec. 21, until 2 a.m. on Thursday, Dec. 22. The entire maintenance window is reserved for this work.
This work will affect all processes dependent on WSU Pullman resources. This includes, but is not limited to, myWSU, Workday, email, authentication, VPN, internet connectivity, and phones for external calls. At this time, technical teams do not anticipate this maintenance will impact Canvas.
It is highly recommended all users carry a mobile phone when on campus during this maintenance. If a 911 call is initiated during one of the above noted outages, the call will not complete.
For any questions regarding this maintenance, please contact the Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509‑335‑4357.
