PULLMAN – Information Technology Services will conduct an upgrade and maintenance of the WSU Pullman Data Center, with planned service outages on Monday, Dec. 28 and Wednesday, Dec. 30. ITS will implement two changes in the Data Center:
* Phase I, to be completed on Dec. 28, from midnight 6 a.m., is the addition of 10Gb supervisors to the ITB Data Center’s Cisco 6509 switch in preparation for a later upgrade of this switch with a 10Gb link to the WSU network core switches.
* Phase II, scheduled for Dec. 30, from midnight 3 a.m., is a new generation firmware upgrade for the ITB Data Center Firewalls and a new configuration implementation.
Services that will be impacted and/or unavailable during the maintenance include, but are not limited to:
Reduced/Impacted Service:
-
DNS
Service outage:
- Data warehouse
- Ecommerce Credit card and E-check processing
- Help Desk Tools
- Housing and Dining applications
- ITS Network Backup Services
- ITS Web services (infotech.wsu.edu)
- lists.wsu.edu (Mailman)
- Meeting Place
- mail.wsu.edu (UNIX email)
- myWSU
- NID E-mail Forwarding (Incoming e-mail delivery)
- Office Communications Server (Chat)
- pki.wsu.edu (PKI website)
- Parking Services Online
- Registration
- smtp.wsu.edu (E-mail smarthost)
- Self Service NID Tools
- Secure MICR Check Printing
- Skillsoft
- Terminal services for Darwin
- WebPBS
- https://www.mail.wsu.edu/ (Unix Web Mail)
- WINS
- WSU Wireless
The upgrade and maintenance may not last the entire time and services will be restored as soon as possible.
For general questions regarding this upgrade and maintenance please contact the ITS Help Desk at 509-335-HELP (4357) or helpdesk@wsu.edu. For detailed information please contact the ITS project manager, Indir Avdagic at indir_avdagic@wsu.edu or 509-335-3279.
