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Witnessing uncivil behavior
June 18, 2019

When people witness poor customer service, a manager’s intervention can help reduce hostility toward the company or brand, according to WSU research.

Teaching old bears new tricks
June 17, 2019

Training adult grizzly bears to give blood turned out to be much easier than WSU graduate student Joy Erlenbach imagined.

Geeta Dutta selected as APLU Research Leader Fellow
June 13, 2019

The Association of Public and Land‑Grant Universities Council on Research fellowship program is designed to provide training and skill development to individuals who work with vice presidents, vice provosts, and vice chancellors for research.