From the provost: Ombudsman’s office a valuable resource

from-the-provost-logoPULLMAN, Wash. – The Office of the Ombudsman is a critical partner in helping Washington State University community members reach academic and professional goals.

Tena Old and Max Kirk are WSU’s ombudsmen, serving as neutral partners to listen to concerns, explain policies and procedures and point advisees to other resources, if necessary. The ombudsmen maintain confidentiality and they work to objectively help solve problems for students, faculty and staff at all levels and locations.

“What we can do as ombudsmen is help individuals understand the university’s processes, the resources available to them and how those resources can help,” says Old, who has served as an ombudsman since 2011.

Read all of this blog from interim co-provosts Erica Austin and Ron Mittelhammer here.