Assistance on multiple fronts
Systems and succession
More responsibilities and rewards
|Keys Plus staff, from left, Corey Strand, Jeri Humbyrd and Tim Brown.|
Fortunately, that was Beneke’s forte. She immediately set about reassuring the employees that while there would be changes, they would be gradual and for the better. Employees were given more responsibilities, she said, but also raises and incentives for meeting sales goals. Although initially skeptical, they eventually came on board, Beneke said.
“Every month it just gets better and better,” she said. “The SBDC has been the ‘key’ to my business’ success these past 18 months.”