UMP Health Savings Account cards temporarily inactive

On December 16 our Health Savings Account (HSA) vendor HealthEquity is issuing new cards for all current UMP CDHP enrollees who have re-enrolled in UMP CDHP for 2020. When HealthEquity prints the new cards on December 16 there will be a two-week period during which neither your current card nor the new card will work. This means you will not be able to use your HSA debit card to pay for health care costs.

During this period, you will still be able to access your HSA online account to pay bills. You may also pay out of pocket and request reimbursement from your online account.

Members who are already set up for electronic deposits will receive reimbursement within 2 – 3 business days of their request. Members who have not signed up for electronic deposits will receive reimbursement via a check mailed through the United States Postal Service (USPS) within 7 – 10 business days of their request.

Questions should be directed to HealthEquity UMP customer service at 844-351-6853.

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