During the Open Enrollment period, November 1-30, you can make certain changes to your benefit elections. Due to ongoing social distancing efforts, changes can be completed and submitted online, electronically by email, or by fax. The forms, as well as the online portals, will be available on November 1; all changes must be received by November 30 at midnight.

No action is required if you do not want to make changes to your medical/dental coverage for yourself or your dependents, are not required to re-attest to the spousal surcharge questionnaire, and do not wish to have a FSA/DCAP account for 2021.

How do I make changes?

Changes and attestations related to your medical and/or dental coverage can be made online by logging onto your HCA My Account portal. If you have not previously set up your account, click “New to My Account? Register now” to start the process.

Changes you can make through My Account include: activating, waiving, or changing your medical or dental coverage; waiving or reactivating coverage on a previously covered dependent; and responding to the spousal premium surcharge attestation if you are notified you need to address the attestation.

Enrollment or re-enrollment for the Flexible Spending Arrangement (FSA) and the Dependent Care Assistance Program (DCAP) can also be done online at the Navia Benefits portal. You must re-enroll each year you wish to participate in these benefits.

This year only, MetLife is offering employees a simplified enrollment process to enroll in or increase their supplemental life insurance coverage by answering just five health questions. MetLife will communicate more information about this opportunity in the coming weeks.

Whereas submitting changes via the online portals is encouraged, hard copy forms are required when adding a dependent to your plan for the first time, as well as to permanently delete someone from your coverage (e.g. divorce). When adding a dependent, you will also need to provide dependent verification documentation. If you plan on mailing your forms, please complete your forms early and leave plenty of time for them to arrive.

Completed hard copy forms can be sent in multiple ways. Along with your forms, please include a brief note detailing the changes you wish to make. This will assist the Benefits staff in the review of your form to ensure it reflects your desired changes.

  • Fax to 509-335-1259
  • Email to hrs.benefits@wsu.edu with SSNs removed (please include your WSU ID instead)
  • USPS Mail to
    139 French Administration Building
    PO Box 641014
    Pullman, WA 99164-1014
  • Campus Mail to 1014

Questions can be directed to HRS Benefit Services at (509) 335-4521 or hrs.benefits@wsu.edu.