What is the issue?
Information Technology will be upgrading the Control-D WebAccess application on Monday September 11 starting at 9 p.m. and lasting until 11 p.m. The Control-D WebAccess application is used to retrieve departmental mainframe reports and budget statements and this maintenance will be to upgrade the system to the latest release version.
Who is affected?
Control-D WebAccess end users
Maintenance Start:
- Monday, September 11, at 9 p.m.
Maintenance End:
- Monday, September 11, at 11 p.m.
Message:
Control-D Web Access end users will not have access to their reports during the maintenance window. After the maintenance and as a result of the upgrade, end users will notice a new look on the log in screen along with a few differences with functionality.
- The Print function will change and the ITS team recommends using the first option listed below. While a second and third print option will be available (Prepare to Print and Host Print), those options may not produce the expected page formatting or print the page layouts as expected.
- Recommended Print Option: Hover over the report title you wish to print; select “View As”; select “PDF”; when the report opens in a PDF, click the print icon and select the printer you wish to print to, the number of copies and the pages to print, etc.
- The Save function will have additional formats for saving your document.
- You will be able to save as a PDF, Excel Spreadsheet (xls) or a text document (txt).
- The Email function remains the same with no new options.
Questions?
If you have questions or issues after the upgrade, please send an email to esg.prod.control@wsu.edu
Next Update:
No further maintenance update is needed and the Control-D WebAccess application will be back online for end user access after the maintenance.
