Information Technology Services’ (ITS) Zoom support team would like to offer the following service information:
- 3rd party video conferencing software (Skype for Business, GoToMeeting, WebEx, etc.) can be called from Zoom Rooms. Instructions can be found in the WSU customer support knowledge base.
- Scheduled meetings and recordings belonging to exiting employees can be easily transferred to different users by contacting Zoom support at zoom.support@wsu.edu.
- Meeting recordings are currently stored for 9 months after the recording date. If a longer storage period is required, be sure to download the recording to your preferred file storage location
For further information and resources pertaining to Zoom, visit wsu.zoom.us, or browse the many articles related to video conferencing in the knowledge base listed above.
Questions? Contact ITS at crimsonservicedesk@wsu.edu.