Washington State University is committed to providing students, parents, visitors, faculty and staff with positive customer service interactions. A number of customer service oriented resources have been prepared:
- Online training available here!
- Instructor led training (ILT) schedule available here!
- Sample position descriptions
- Respectful and inclusive terminology
- Job posting language
To access these resources, visit hrs.wsu.edu/customer-service
Message from Provost and Executive Vice President Bernardo regarding Crimson Spirit available here.