Crimson Spirit – Customer service

Washington State University is committed to providing students, parents, visitors, faculty and staff with positive customer service interactions. A number of customer service oriented resources have been prepared:

  • Online training available here!
  • Instructor led training (ILT) schedule available here!
  • Sample position descriptions
  • Respectful and inclusive terminology
  • Job posting language

To access these resources, visit hrs.wsu.edu/customer-service 

Message from Provost and Executive Vice President Bernardo regarding Crimson Spirit available here.

The Notices and Announcements section is provided as a service to the WSU community for sharing events such as lectures, trainings, and other highly transactional types of information related to the university experience. Information provided and opinions expressed may not reflect the understanding or opinion of WSU. Accuracy of the information presented is the responsibility of those who submitted it. The self-uploaded posts are reviewed for compliance with state statutes and ethics guidelines but are not edited for spelling, grammar, or clarity.

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