Videoconference: Emotional Intelligence – November 7

Emotional Intelligence. What is it? Why does it matter to me? Emotional Intelligence (EI) is a concept that relates to how we manage ourselves and how we relate to others. This session, taking place from 1:30-4:00, is designed to provide an overview of the components of EI, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development. For complete scheduling details and to register online, use the following link to access the course information page within your WSU Online Training Account; then click on the triangular ‘launch’ button: http://hrs.wsu.edu/skillsoft/default.aspx?c=ilt_wsu_MGMT_479