Successful communication in the workplace can be achieved by improving your skills in knowing and reading others. Working through frustrating kinks and barriers with others allows us to be more productive, more collaborative, and contributes to a more enjoyable and positive environment. This enables us to better represent our department and our institution.

This workshop explores how to be an adaptable communicator in ever-changing multicultural and multi-generational workplaces. Attendees to this session will leave with additional tools for their proverbial communication toolbox, increase their confidence in managing difficult conversations, and build on their instinctual ability to be flexible with others. For complete scheduling details and to register online, use the following link to access the course information page within your WSU Online Training Account; then click on the triangular ‘launch’ button: http://hrs.wsu.edu/skillsoft/default.aspx?c=ilt_wsu_COMM_712